FAQ

No, you can place an order without registration. But we highly recommend that you register to take advantage of our offers and promotions that are exclusive to registered members.

Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.

Once your order has been shipped, we will notify you by email of the shipment status. This email will also provide you with tracking information and the ability to access the status of your order.

Yes. Once you’ve placed your order, an order confirmation message, which will contain your order details, will be emailed to you. If an email does not appear to have been received, please check your spam folder.

Please contact our support team immediately and they will guide you how to return the faulty or damaged item and get the correct one.